Description
Taylor Welch – Client Services and Retention Workshop
-
Understanding the Market Cap Concept in Business Growth
-
The Risks of Selling More Services without Operational Efficiency
-
Sales Philosophy Focused on Helping Clients Make Best Decisions
-
Aligning Sales, Operations, and Client Delivery for Success
-
Introducing the Revolving Price Model to Balance Value and Pricing
-
Tracking Client Engagement Metrics for Long-Term Satisfaction
-
Using Data Points Like Customer Effort Scores (CES) to Predict Retention
-
Building Moral Authority in Sales with Ethical Practices
-
Creating Low-Latency Feedback Loops to Improve Client Accountability
-
Structuring Client Pricing and Incentives to Boost Retention
-
Strategies for Sustainable Agency Growth without Losing Client Focus
-
Operational Systems to Support Scalable Client Management
About the Course:
The “Client Services and Retention Workshop” by Taylor Welch is an intensive program designed to help business owners, consultants, and service providers enhance their client relationship management and retention strategies. It focuses on creating a customer-centric approach that drives loyalty, encourages referrals, and maximizes the lifetime value of clients in today’s competitive market.
Here’s What You Get:
-
Expert guidance from Taylor Welch, a renowned marketing and business strategist.
-
Interactive workshops including engaging exercises and discussions for practical learning.
-
Proven, actionable strategies to improve client relationships and boost retention.
-
Networking opportunities with industry professionals and peers.
-
Resource materials and tools for immediate implementation.
-
Clear, actionable steps to enhance your client service and retention efforts.
Course Structure:
-
The importance of client retention in business growth.
-
Understanding and managing client expectations and needs.
-
Effective communication strategies to build trust and credibility.
-
Implementing feedback mechanisms to improve service quality.
-
Creating a client-centered culture within your business.
-
Leveraging technology to streamline client interactions.
-
Upselling, cross-selling techniques, and loyalty program development.
-
Measuring and analyzing client satisfaction for continuous improvement.
Who Should Enroll?
-
Business owners and service providers focused on sustaining and growing their client base.
-
Consultants and coaches seeking to deepen client relationships and increase lifetime value.
-
Agencies and freelancers aiming to improve client satisfaction and reduce churn.
-
Anyone interested in mastering client retention as a key growth driver.
Benefits of Participating:
-
Build stronger, lasting client relationships that encourage repeat business.
-
Increase customer satisfaction and loyalty for sustainable growth.
-
Implement effective communication and feedback systems.
-
Leverage technology to make client management efficient and scalable.
-
Boost revenue through upselling and loyalty programs.
-
Gain actionable knowledge from a top industry expert.
Course Highlights:
-
Practical insights rooted in real-world business success.
-
Focus on both strategic and tactical aspects of client management.
-
Comprehensive approach covering communication, culture, and technology.
-
Emphasis on building trust and credibility.
-
Tools and frameworks to measure and enhance client satisfaction.
This workshop empowers service-based businesses to achieve lasting success through superior client service and retention strategies informed by Taylor Welch’s proven expertise.





Reviews
There are no reviews yet.